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Return & Shipping Policies

We hope that all the gift giving moments we assist with exceeds your expectations, but we know things happen.

We currently do not offer returns on purchases. All Sales are Final. You can always contact us for any return question at info@sugarberrygiftingco.com


Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right. Please take photos and keep package until we contact you with next steps.

 

Shipping policy

Normal Shipping Times: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Pre-Orders for Preserved Flower Boxes will end on April 29th. The gifts will be shipped out on May 6th.

Delayed Shipping Time: Any notices of delays will be listed here.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

All wedding and corporate gifting orders outside of the geographies listed in our Local Delivery section are subject to the rates calculated by our shipping vendor.

Local delivery

Local delivery is not available for our Curated Shop Gifts and gifts created with our Design-A-Box feature.

For Wedding and Corporate Gifting: We can ship directly to any location in the United States. The location will be noted during the gifting consultation and shipping rates apply.

 

Ships in 1 to 2 business days

Each gift is assembled by hand

Luxurious and Sustainable gifts